First Line Manager

Transitioning from operations to leadership

Do you have existing talent in your organisation that has been promoted into team management or leadership roles?

We can support you in providing impactful and relevant coaching and management development training programmes. Our management development programmes give individuals the confidence to step-up and empower them to embrace the opportunities available to them.

Working in partnership with our clients we develop management programmes that work for employees to enhance their skills, give them the opportunity to understand their own leadership style and the impact of this on those around them. Participants return to work equipped with a range of tools and techniques for them to draw on in their roles. Enabling them to enhance their positive contribution to your business is a key objective

Holding 13

Working in partnership with our client business needs our first line management skills programmes typically cover the following themes:

Personal leadership ; developing the individual, effective communication and development planning.

Developing your team ;  team development, decision making techniques, problem solving, team roles, monitoring, reviews and constructive feedback.

Conflict management and resolution ; managing change and innovation, managing conflict, difficult conversations.

Leading your team;  leadership Vs management, styles of leadership, delegation and motivational theories.

Performance improvement; motivating with a coaching approach,  appraisals, target and objective setting.

Our programme outcomes are linked back to relevant work-based projects to provide the opportunity for applying the skills learnt back in the workplace.

I feel I'm already better equipped to fulfill and develop my role.  In just two days I learnt so many new techniques and skills, along with recognising those I already had.   I returned from the course feeling inspired, motivated and more confident in my own abilities.

Practice Manager, XLVets

Many of our management programmes can be aligned with qualifications from the Institute of Leadership & Management (ILM) to give individuals the opportunity to complete qualifications that are highly relevant and of real value to both the individual and the organisation.  Brathay is an ILM accredited centre.   For more information about our ILM accredited programmes email

To talk to one of our Brathay team about developing first line manager programmes for your organisation please contact us.

Our management development programmes are part of our broader expertise in employee development, from apprentice to leadership development. To keep up to date with the latest analysis and comment in these areas from Brathay, why not subscribe to our “Space to think” newsletter. 

To learn more about working with Brathay download a copy of our People and Organisation Development brochure click here.